Adobe Live Chat… Worthless

I don’t know why I bothered, but I tried to get some help from Adobe Live Chat. But all that happened was they kept transferring me around and offering platitudes and solutions that don’t work and/or aren’t realistic. Then in the end, I was referred to phone support. I think I’ll save that for another day. Here is the crazy Live Chat transcript. I’m posting it here because I hope that I can get someone from Adobe to read it and address the issues. For me there are two issues: language issues and customer service issues. While waiting for a … Continue reading